Accidents involving rideshare vehicles create a more complex insurance analysis than standard collisions. The applicable coverage depends on the driver’s activity status at the moment of accident: whether the app was offline, on but no trip accepted (Period 1), or actively transporting a passenger (Period 2+). Each phase triggers different insurance obligations.
When a driver is actively transporting a passenger, both Uber and Lyft provide minimum third-party liability coverage of $1,000,000 for Ontario-based accidents, plus accident benefits coverage for any injured person. This commercial coverage is primary over the driver’s personal auto policy during active trips.
Period 1 coverage gap: When the app is on but no ride has been accepted, rideshare companies provide contingent commercial coverage that supplements the driver’s personal policy. Personal auto policies frequently exclude commercial use. Coverage disputes during Period 1 are common — preserve all evidence establishing the driver’s precise activity status at the time of accident.
As a passenger injured in a rideshare vehicle, SABS priority rules determine which insurer pays your accident benefits: your own auto insurer first if you own a vehicle; the rideshare vehicle’s insurer second; the at-fault vehicle’s insurer third. If you own no vehicle, the rideshare vehicle’s insurer is typically first priority.
Rideshare companies classify drivers as independent contractors to avoid vicarious liability. Ontario courts have not fully resolved this question in the personal injury context. The argument that rideshare companies exercise sufficient control over drivers to attract vicarious liability — regardless of the formal contractual label — remains live and worth advancing in appropriate cases.